Shipping policy

Shipping Policy — Pilates Era

At Pilates Era, we are committed to transparent and reliable delivery to our customers across the United States.

Shipping Destinations We currently ship only within the United States.

Processing Time Orders are processed within 1–2 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Time Estimated delivery: 7–12 business days after the order has been shipped. Delivery times may vary depending on your location, carrier availability, and order volume.

Shipping Cost We offer FREE shipping on all orders within the United States. No hidden fees.

Fulfillment & Origin Pilates Era sources products from trusted international manufacturers and ships directly to our US customers through our fulfillment network. Products are dispatched from our fulfillment partners' warehouses.

Shipping Carriers We work with reliable carriers including USPS, UPS, and FedEx. The carrier may vary depending on your location and order.

Order Tracking You will receive a tracking number by email within 1–2 business days after your order has been shipped.

Customs & Taxes All orders delivered within the United States are not subject to additional customs duties or import taxes for the customer.

Delayed or Lost Packages If your order is significantly delayed or appears to be lost, please contact us at contact@pilatesera.us  with your order number and tracking information. We will investigate and provide a resolution (replacement or full refund).

Contact Email: contact@pilatesera.us